Privacy Policy

Last updated: 11 May 2026

Puure Digital ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who we are

Puure Digital Ltd, The Union Building, 51–59 Rose Lane, Norwich, NR1 1BY. Contact: max@puuredigital.co.uk

2. What data we collect

• Enquiry and booking data — name, email address, phone number, and any information you provide when booking a call or submitting a contact form.
• Usage data — pages visited, time on site, browser type, and device information collected via analytics tools.
• Communication data — emails, WhatsApp messages, or other correspondence you send us.

3. How we use your data

• To respond to enquiries and schedule calls.
• To deliver services you have engaged us for.
• To send relevant follow-up communications (you can opt out at any time).
• To improve our website and marketing through analytics.

4. Legal basis for processing

We process your data on the basis of:

• Legitimate interest — responding to your enquiry and providing our services.
• Consent — where you have explicitly agreed to receive marketing communications.
• Contract — where processing is necessary to fulfil a service agreement.

5. How long we keep your data

We retain enquiry data for up to 2 years. Client data is kept for as long as required by law or our contractual obligations, then securely deleted.

6. Third-party services

We use the following third-party tools which may process your data:

• GoHighLevel — CRM, booking, and automated follow-up.
• Meta (Facebook/Instagram) — advertising and analytics.
• Google — advertising, analytics, and workspace tools.

Each provider operates under their own privacy policy and data processing agreements.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time.
• Lodge a complaint with the ICO (ico.org.uk).

To exercise any of these rights, email us at max@puuredigital.co.uk.

8. Cookies

Our website uses cookies for analytics and advertising purposes. You can control cookies through your browser settings. Continuing to use the site constitutes acceptance of essential cookies.

9. Changes to this policy

We may update this policy periodically. The latest version will always be available at this URL.